OUR VALUES AND OBJECTIVES
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We keep our promises
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We respect everyone’s differences, background, religions and beliefs.
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we are compassionate
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We put people first
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To deliver quality care based on the needs of our service users
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To treat all service users equally whist valuing their differences and respecting their human rights
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To safeguard service users from all forms of abuse whilst respecting their decisions
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To provide access to information through a range of formats and aids including advocacy when required
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To involve service users by seeking feedback including complaints, compliments and ideas to improve the service
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To ensure we recruit and retain the right staff and maintain and improve their skills through the right training
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To act immediately to understand, respond to and learn from incidents through established systems
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To deliver compassionate Care that promotes Service Users dignity, respecting their needs, wishes and expectations
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Get in touch and speak with one of our home care representatives today!
WHY CHOOSE US?
Patsy Elite care home LTD is a family owned business runned by two sisters. One who is a trained nurse with 10 years of NHS experience and a senior nurse in intensive care. Who has a detailed understanding of clinical and social expertise in a wide range of conditions, enabling us to liaise with other professionals to facilitate an integrated approach to supporting our Service Users, and improving their quality of life within the comfort of their own home.
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Our Aim is to promote independence and dignity by providing quality person-centred care in the safety and comfort of one's home.
Qualified Practitioners Bringing Care to Your Front Door
